LEGAL & COMPLIANCE
SERVICE DELIVERY POLICY
Last updated: September 2026
Digital service — nothing is shipped
MagicMania provides a digital, service-based lead-generation campaign. No physical goods are sold, shipped or delivered, so no shipping charges apply.
What is delivered and when
Access and onboarding materials are delivered electronically to the email address on your application. Onboarding begins within 2 business days of verified payment. The lead-generation campaign then runs for 3 months (90 days): Month 1 build, Month 2 optimisation, Month 3 scale, followed by a final campaign report.
Where delivery happens
Campaign leads, qualification data, progress metrics and reports are delivered through the customer portal on this website and by email. Portal access credentials are emailed automatically once payment is verified.
Service availability
The service is available to eligible businesses internationally, subject to campaign qualification and to the data-protection and outreach laws applicable to your target market.
Delays
If delivery of a milestone is delayed we notify you by email with a revised date. If a delay is caused by missing information from your side, the campaign timeline is extended accordingly. Delivery questions: [SUPPORT EMAIL].
Support
Support is available at [SUPPORT EMAIL] and [SUPPORT PHONE], Monday to Friday, 09:00–18:00 (local time). We respond to service requests within 2 business days.